Across Scotland, too many tenants live in homes that are riddled with mould and damp and unfit for human habitation. This report examines the impact on tenants of living with mould and damp in Scotland’s largest social landlord, Glasgow’s Wheatley Homes. Continue reading

WIN in Newington - Repairs won and rent increase stopped! Aneta has rented from Dunedin Property Management for 13 years, and in July they proposed a 42% rent increase, nearly £300! Alongside a previous rent increase, this would equate to a 59% increase in two years. Moreover, there were issues with draughts and mould from her windows and chimney, meaning that in the Winter she had to sleep on a camp bed in the living room, and suffered sinus issues and headaches from the cold and damp conditions. We were able to win a smaller rent increase so Aneta can stay in her home, and repairs to the bathroom, and damp and mould in her bedroom! 

  Lochend member defence team celerate yet another repairs and compensation win! Due to poor window insulation, Moritz and Kally were dealing with condensation, high humidity and eventually black mould in the bedroom for years, with no action from the letting agency or landlord (beyond blaming the tenants). Once Living Rent got involved, it barely took a few weeks before the area was inspected, the insulation fixed, and a large dehumidifier provided. Additionally, we negotiated for compensation, eventually agreeing on £850 - more than double the landlord's initial offer!  

Leith Resident Lucas has won a rent reduction of £175 for 6 months - that's a total of £1050 compensation! After living in the flat for only a month, Lucas was unable to shower and use the sinks in the bathroom and kitchen due to a blockage in the plumbing.  This blockage meant water from the kitchen sinks and shower would accumulate in the shower tray and leak onto the downstairs neighbour, leaving Lucas' shower and sink completely unusable. Temporary repairs that failed to address the cause of the leak left Lucas feeling frustrated and powerless - so he got organised with fellow Living Rent members.  Through member defence action, we were able to arrange a meeting with the landlady who was completely unaware of the extent of these issues and that Lucas had been left for so long without access to water. Living Rent getting involved brought to light that poor communication and a lack of meaningful action by the lettings agent DRM Residential meant the landlady responsible for the property couldn't do her job and Lucas faced weeks of undue stress. Through negotiations, we arranged for the repairs to be done, the landlady in addition has replaced the whole shower and sincerely apologised for the issues, agreeing to the full compensation requested by Living Rent, and even gifted homemade gin and artisanal soap. Continue reading

Today we released a report that found that Glasgow City Council are systematically failing to implement the National Planning Framework 4 (NPF4) that requires a minimum requirement of 25% affordable housing in new developments. The result is a city centre that is becoming unaffordable for most, risk for greater socio-economic segregation across the city, and a worsening housing crisis across the city. Read our report below for more. Continue reading

Tenants from the Water Row development in Govan recently celebrated a massive win after fighting against their second rent increase in just 13 months.The initial rent increase was served just weeks before the majority of tenants were due to move in.  Feeling they had no choice but to proceed with moving in due to their various personal circumstances, many continued to sign the rent agreements. Just 13 months down the line, they received a notification that their rent would be increased again by 10.6%. This meant their total rent rise since first accepting the properties would be 49% (a £300 increase). This caused a lot of distress and hardship for the tenants and some were forced to move out as they were unable to afford to remain in their flats. One tenant, Heather, said, “The last five years have been very challenging, especially since I live alone. I moved into the midmarket property to try to ease the financial pressure I’ve been under. The rent increases have been unbelievable. On top of all my other bills increasing and losing the winter fuel allowance, this rent increase is a massive shock to the system. I am also recovering from cancer and the stress was having a huge impact on my health.” Water Row tenant Caitlin led the initial fight, gathering tenants together to talk about the increases and joining Living Rent.  “It was completely unjust”, she said, “no one should have to live in a flat they can’t afford, and I worry that this is going to happen more and more not just in Govan, but across Scotland.” Residents and members of Living Rent had been due to protest at Govan Cross against the increases on 18 June. However, the evening before the action, the tenants received an email informing them the increase had been reversed. The Water Row Company apologised, and committed to a rent freeze until April 2026, as well as reimbursing rent paid from May 2025 and agreeing to consult on the next rent increase. Due to the last-minute reversal, Water Row tenants and other Living Rent members gathered to celebrate instead.  This is a huge victory for the residents of Water Row. This shows what happens when tenants come together, get organised and refuse to let their landlords boss them around. The experience of Water Row tenants highlights the complete lack of regulation or oversight of the mid-market sector. Mid-market rent is supposed to be affordable for people on low incomes: how can these tenants be expected to fork up increases that have increased at the rate of the open market? Right now, the government is considering mid-market tenancies being exempted from rent controls. These tenants’ experience should highlight just why rent controls are vital for all tenants.

Leith branch wins PBSA campaign at Dalton Scrapyard - again! For the past two years Leith members have been campaigning for better housing options in Leith and against unaffordable developments, with a recent win in the campaign at the national level! The issue   Purpose built student accommodation (PBSA) developments are coming up more and more across Edinburgh. Although this accommodation claims to be for students, it is too expensive for the majority of students, and crucially it doesn't serve to address the housing crisis in Edinburgh. The numbers of people facing homelessness, in unsuitable temporary accommodation, and paying extortionate rents is increasing across the city, while we keep seeing unaffordable developments prioritised. Obviously communities need to take action.   Leith has seen the increase of PBSA in the area despite not having any universities or colleges in the area, yet nearly two-thirds of all Edinburgh PBSA bed spaces in planning are here. That’s over 6,000 beds out of 9,800 citywide. We desperately need more social housing and actually affordable housing rather than overpriced student flats that even students can't afford. These developments put a strain on local services such as transport and healthcare, isolate students from the rest of the community, and provide housing only for one group rather than a mixed group of residents. These developments benefit developers alone who are making obscene profits from students and take away scarce land that we could be using for housing to serve the whole community. Often PBSA is turned into short term lets in summer as well exacerbating existing problems with short term lets in the city. We know that international student numbers are reducing therefore reducing the need for expensive PBSA in the city. Student homelessness and difficulty for students to find suitable accommodation is still an issue despite large amounts of PBSA developments across the city because they only serve to increase the profits of developers and squeeze the communities around them.   The Leith branch voted to fight against the Dalton scrapyard PBSA development in June 2023. This was the second PBSA campaign Living Rent had taken on in Edinburgh with the campaign against the development at the former Tynecastle High School won at a council level but ultimately ruled in favour by the Scottish Reporter.   How we won   Development campaigns can often be long and drawn out with several phases. There is both the timeline of the council’s planning process which is incredibly bureaucratic as well as a timeline for public engagement with the campaign. This campaign managed both successfully.   We mobilised around the period for consultation with over 100 responses endorsing our detailed considerations around the application as it went in. Objections to developments can only take into account ‘material considerations’ which includes: the height of the property, pollution, building size, the current City Plan; rather than provision for residential housing. We highlighted the impact this would have on strained local services like healthcare and parking. PBSA have lower standards than residential housing with the ability to have less green space, smaller flats and shared kitchens which make them challenging to convert to residential housing afterwards.   We had a really effective public engagement strategy in this campaign with big public events in 2024, we held lots of stalls, a vision day where we worked with others locally to create a vision of what we wanted the site to hold instead of unaffordable housing. Our key event was a successful town hall where councillors and a local MSP agreed to the campaign demands and to prioritise social housing over unaffordable lets as well as hosting contributions from other organisations and members with key questions.    In January 2025, two members gave a deputation to the council about the campaign as they decided on the application and we were successful - the application was refused! It was clear from our outreach that the local community wanted to see social housing in the site, not just luxury unaffordable flats. However the campaign wasn’t over yet - developers have the right of appeal where communities don’t which is hugely unjust. The developers appealed to the Scottish Reporter. The decision was upheld and the community was listened to.   One of the challenges with a development and planning related campaign can simply be the length of the campaign - they often take years and can be frustrating for members along the way, this campaign was definitely lengthy but the effective public engagement drove the campaign towards the finish line.    The fight continues   We celebrate the success of this victory however we know that there is still work to do. The local community wants to see social and affordable housing in this site and a better option for the area. In Leith alone, there is at least two other large scale PBSAs either in planning with expectations that permission will be granted on Bangor Road and Manderston Street.   PBSA remains an issue in Edinburgh, not just in Leith but across the city. Two branches in Edinburgh voted to tackle a campaign around the City Plan 2040 to influence the PBSA guidance in the upcoming City Plan. If successful this will influence the direction of planning in the city for ten years so will have a huge material impact on future planning campaigns and cases.    It is clear Edinburgh needs a better solution - get active in your local branch to ensure communities are heard when it comes to planning.